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Start with GainsightScale Your Business | Gainsight Essentials Create a custom plan for your CS strategy with the Gainsight Value Plan assessment. Why Gainsight Essential Solutions Pricing Resources Community Schedule a Demo Why Gainsight Essential Solutions CS Essentials PX Essentials Digital Hub The Experience Essentials Accelerator Pricing Pricing Resources GS for Startups Essentials Accelerator Gainsight Value Creation Plan GS for Startups Essentials Guide High Touch CS Guide Video Library Community Schedule a Demo CS Essentials Everything you need to start and scale a Customer Success team. PX Essentials User Analytics and Engagement to Help You Drive Growth. Digital Hub Drive customer collaboration, feedback and advocacy in a centralized hub. The Experience Get a world-class experience with your best-in-class solution. Essentials Accelerator An exclusive program for Essentials customers to grow fast. Pricing Budget-friendly packages to get you started on your journey. GS for Startups Everything you need to start and scale a Customer Success team. Essentials Accelerator User Analytics and Engagement to Help You Drive Growth. Gainsight Value Creation Plan Generate a custom Gainsight plan with tips, best practices, and success measures to accelerate your CS journey. Essentials Guide Access your field guide to building a strong customer success foundation. High Touch CS Guide Scale your high touch customer strategy with these best practices. Video Library You can see it here first! Learn why these features are essential. Executives CSM Teams Product Managers Unicorns Innovators You Helping Start and Scale their Modern Growth Engine. The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for? Schedule a Demo Watch the Video Gainsight is the #1 Customer Success platform for SaaS ‘s headed towards exit or IPO: The Gainsight you knowLOVE just got easier. We’ve simplified the journey. Now it’s easier and more clear than ever to embed customer success and customer success technology into the growth engine of your business — from start-up to scale-up and beyond. Easier to Buy More simple and affordable pricing and packaging. Easier to Implement Get value in as little as 2 weeks with pre-built integrations. Easier to Use A fresh and intuitive , easy to use UI. Easier to Admin Admin support included to help offset costs. Easier to Grow A platform that’s built to scale with your needs. We’ve Made Design Part of Our DNA. Leverage the Power of Gainsight Without Feeling Overpowered. FUN FACT: Our design team’s been hard at work, giving a complete makeover to more than 80% of our platform over the past 18 months - with more to come! Today, our entire platform is easier to use and easier to administer than ever! Product Experience PX Essentials Drive adoption and product-led growth with user analytics and engagement software. Understand exactly what users are doing with powerful analytics. Onboard and drive users to key features with in-product engagement. Collect feedback in-app to pair feature usage data with user feelings. Schedule a Demo Or learn more Customer Success CS Essentials Proactively reduce churn and grow your customers at scale. Empower your team with a single source of truth for every customer. Capture customer health with a comprehensive, accurate framework. Automate customer communications and tasks with AI-driven activities. Get enrolled in the Essentials Accelerator to fast-track success. Schedule a Demo Or learn more Drive customer collaboration, feedback and advocacy in a centralized hub. Build a centralized knowledge base with guides, tutorials, user content, and more. Collaborate with customers on product feedback, beta testing and roadmapping. Keep customers informed and updated on new product developments and releases. Schedule a Demo Or learn more Check-Out Essentials Packaging and Pricing...It’s Simple!Operationalize the key drivers that deliver value and outcomes for your customers. View 2-min Demo Adoption Understand adoption trends for your users and products to drive improved usage and feature stickiness. Scale Optimize workflows for your customer success management to deliver more personalized experiences at scale. Visibility Align your entire organization around a single source of truth for customer success and Net Retention (NRR). Experience Deliver consistent customer experiences across the entire lifecyle to make it easier to deliver predictable outcomes. Retention Identify and resolve customer risks proactively, before they become a risk for churn or downsell. Expansion Discover and qualify customer leads to help your sales team drive more expansion revenue opportunities.Join your SaaS peers who are experiencing real results. Why start and scale with Gainsight? For best-in-class solutions, unparalleled resources and the world’s largest community of like-minded peers and thought leaders at every level. There’s no better partner for your CS journey. 67% Increase in Renewal Efficiency127% Increase in Net Retention69% Increase in Free Trial Conversions45% Year-Over-Year Reduction in Customer Churn25 Point Increase in Net Promoter Score (NPS)50% Increase in CSM Capacity$15M CSM-Influenced Expansion Opportunities20% Increase in Product Adoption Tools and inspiration to simplify your journey. One platform for all your customer data. Why start and scale with Gainsight? For best-in-class solutions, unparalleled resources and the world’s largest community of like-minded peers and thought leaders at every level. There’s no better partner for your CS journey. Salesforce Leverage the industry’s most powerful bi-directional integration for richer health scores and more accurate actions. MS Dynamics CRM Create a central view of your customers by integrating critical customer data between Microsoft Dynamics and Gainsight. Zapier Integrate Gainsight leveraging Zapier to power inter-app workflow that support a seamless customer experience. Tableau Quickly connect Tableau to your Gainsight instance for fast discovery and analysis on customer data. Einstein Analytics Incorporate Einstein Predictions for more accurate customer health measurements, renewal forecasting, and proactive actions. Slack Make rich Gainsight data easily accessible with real-time customer insights delivered right into your Slack channels. HubSpot Centralize customer data between HubSpot and Gainsight to bring efficiency to your customer-facing teams. Gong Automatically capture customer calls and log to Timeline, pulling out sentiment and insights around key topics discussed. Zoom Surface a customer’s 360 directly within Zoom to save CSMs time and power more meaningful customer interactions . Zendesk Enhance both your support and customer success experience with the Zendesk and Gainsight integration . All Integrations Why Gainsight The Solutions CS Essentials PX Essentials Digital Hub The Experience Pricing Resources GS for Startups Ultimate Guide Value Creation Plan Community Essentials Accelerator Win in business while being human-first. Visit Gainsight.com ©2024 Gainsight, The Customer Success Company , All Rights Reserved Terms and Privacy // Do not sell my personal information // Security 350 Bay Street, Suite 100, San Francisco, CA 94133 | +1 (888)...